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Reach us at 9221 9619 or email us at email@example.com for cleaning quote. Alternatively, send us a request via our convenient contact form. We will response to you within 3 working days.
FREQUENTLY ASKED QUESTIONS
1) Will I need to sign a contract?
No contract is needed to be signed.
2) How much will it cost to clean my home?
It will depend on several factors like size and type of your house, frequency of cleaning required, house condition and estimated duration of cleaning.
3) Are there any minimum hours of service per cleaning session?
No there is none. However, based on your size of your house and the type of cleaning you needed, we will recommend the minimum required cleaning hours.
4) What if I have to cancel?
We require a 48-hour notice for any cancellation. Without a 48 hour notice we will have to charge for the full cleaning.
5) Will I always have the same cleaning person?
It is possible to have the same cleaner all the time. Sometimes due to unforeseen circumstances this isn’t possible. We will update you if there is any change in cleaners.
6) Do we have to be home for the cleaning?
We do recommend that someone should be in the house when the cleaners are there.
But if the situation presents as such that no will be around in the house, that is fine with us.
7) What if I need the cleaner to do extra cleaning for me?
Yes, this can be arranged and there will be an additional charge of S$30 for each cleaner for every hour extension.
8) Are we able to customize the cleaning services or the cleaning package?
Yes, you certainly can. We will try our utmost to help you with your cleaning request.
9) What happens if my items are damaged/lost?
Do inform us at once when a damage happens or items are lost. We will render our assistance and cooperate fully